Meet the Team
We’re for Members, not for Profits. Providing Members access to a range of affordable, high quality health insurance cover.
Senior Management
Sharon Waterhouse BEc MBA MA FAICD
CEO
Sharon is CEO Phoenix Health Fund, Director Member Health Fund Alliance and Private Healthcare Australia. Sharon has over 20 years’ experience in senior executive roles, including with Westpac, St George Bank and Newcastle Permanent. She holds a Bachelor of Economics, MBA, Master of Business and Fellow Australian Institute of Company Directors.
Liz Owens BSocSc
Head of Service & Operations
Liz Owens is a very experienced people leader in diverse customer service industries including health insurance, mining, construction and energy utilities. She has worked at NIB, WesTrac and Ausgrid/ Energy Australia. She has a degree in Social Science and qualifications in Change Management & Service Management. At Phoenix Health, Liz ensures we provide the best level of service to our members.
Peter Leonard-England CPA, ACCA
Chief Financial Officer & Company Secretary
Peter is an experienced senior executive with experience in a broad range of organisations in general insurance, government, not-for profit, logistics, financial services and media sectors. He is CPA and ACCA qualified. At Phoenix Health, Peter supports the CEO and Board to ensure all Accounting, Finance, Investment, Regulatory and Governance requirements are met.
Tracy Shepherd BBus
Head of Health Services
Tracy Shepherd has worked in the Health Insurance Industry including as General Manager for two health funds implementing changes in Sales, Marketing and Claims initiatives. Tracy has also represented the industry on many Committees and working groups that influenced many of the latest Health Insurance Reform Initiatives.
Sharon Taylor
IT & Analytics Manager
Sharon Taylor is an experienced Manager having worked in Health Insurance managing IT Systems & Analytical reporting for over 20 years. Sharon has worked with four different health funds and has also worked for our current systems partner HAMBS Systems Limited. Sharon also represents the Industry on several working groups and also holds an advanced certificate in accounting.
Ben Thomas
Chief Experience Officer
Ben has over 12 years of Sales and Marketing experience. While working with the Members Own Health Funds, Ben was instrumental in the acquisition and retention of over 30,000 policies. He has also developed a Product Landscape Analysis tool to understand product competitiveness and allow for smarter product design.
Board Members
Samantha Kuoch BComp InfoSys, GAICD
Board Chair
Samantha is an Executive with NAB and has worked in financial services sector for over 20 years. She was appointed to the Board in 2020. She has worked locally & overseas in strategy, transformation and regulatory compliance. She is a member of the Remuneration and Nominations Committee and the Risk Committee
Danielle Hodgson B.Bus GDAF GAICD
Deputy Chair
Danielle is Partner and Senior Investment Advisor with Crestone Wealth Management. Danielle joined the Board in 2016. She holds a Bachelor of Business International Trade and Retail Management, Graduate Diploma in Applied Finance and Investment and an accredited Stockbroker. She is Deputy Chair of the Board, Chair of the Remuneration and Nominations Committee and a member of the Audit Committee.
Darlene Perks B.Bus, FCPA, GAICD
Director
Darlene is an experienced Director with government and ASX experience. Darlene has a strong background in finance, is a CPA, B.Bus (Major in Accounting) holds a Graduate Diploma of Applied Corporate Governance and is a Graduate member of the Australian Institute of Company Directors. Darlene is the Chair of the Risk Committee and a member of the Audit Committee.
Justin Sebire BCom, FCA, MAICD
Director
Justin was appointed to the Board in 2022. He's the Group Chief Financial Officer, Asia Pacific, Zurich Cover-More Group and has over 20 years of global experience across the full range of financial services. He is Chair of the Audit Committee and a member of the Risk Committee.
Darren Turner B.Com, FCA, GAICD
Director
Darren is an experienced Director in various sectors including health, government and financial services. He holds a Bachelor of Commerce from the University of Newcastle, is a Fellow of Chartered Accountants Australia and NZ and an AICD graduate. Darren is a member of the Audit Committee and the Remuneration and Nominations Committee.